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Integrated Operations Senior Manager

Hatch Urban Solutions


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Date: Apr 8, 2025

Location: Belo Horizonte, Minas Gerais, BR

Company: Hatch

Requisition ID: 94155

Job Category: Digital

Location: Belo Horizonte, Minas Gerais, Brazil

Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward bettering the industries in which we operate. With practical solutions that are safe, innovative and sustainable, we think globally while acting locally. Are you looking for an opportunity to join a diverse group of professionals who are committed to remaining exceptional? We look forward to hearing from you.

We’re at the forefront of our clients’ digital transformation journey, successfully implementing emerging digital services into our clients’ projects and operations that unlock a step change in their performance. Join the team to improve project outcomes, leverage the digital twin, deliver systems integration and interoperability, and support decision-making, autonomous execution, and integrated operations and performance centers.

Integrated Operations Senior Manager

Scope of Position

Hatch develops digital products and customized solutions for the Metals, Energy, and Infrastructure Sectors, focusing on Integrated and Remote Operations, Digital Twins and and AI, Decision Automation and Optimization, and Autonomous Execution. Our clients are increasingly investing in digital technologies to enhance safety in high-risk environments, achieve real time intelligence, optimize complex industrial operations and value chains, and to maximise productivity. Hatch combines its deep industry expertise and engineering capabilities with world class knowledge of advanced process control, value chain optimization, industrial AI, IT/OT convergence and integrated operations to deliver a holistic, transformative outcome for our clients.

Hatch is actively seeking a highly motivated and accomplished digital / technology professional with strong industry relevant experience background to join our Digital team as the senior manager, based at our Santiago office in Chile. This role will report to the Regional Director of South America (SAM) and will hold a core position within the Digital Consulting SAM Leadership team. The position is tasked with advancing Hatch Digital consulting capabilities. Responsibilities include refining our consulting engagement model and associated practices; Contributing to our Digital consulting strategy, operating model design and performance management; Proactively partner and engage with a combination of Hatch’s Business Units and Digital’s Go-to-market and solutions teams to explore and sell value centric Digital consulting engagements in the Metals and Mining sector.

The role is based on Santiago (Chile)

Functional Tasks

Role

As the Integrated Operations Senior Manager at Hatch Digital, you will play a pivotal role in shaping and executing our consulting strategy within the broader framework of our digital business objectives. Your extensive experience in developing and deploying consulting solutions and services at scale, coupled with a strong background in formulating and solving real-world industrial problems, will be instrumental in achieving our goals. The specific functional tasks include:

  • Support, design and implement the Hatch Digital Consulting strategy in alignment with our overall Digital business objectives. This involves leveraging your expertise to develop and deploy tailor made consulting solutions and services that deliver and realize sustainable value for our clients.
  • You will establish and maintain relationships with key stakeholders within Hatch and our client base. You are expected to understand their business requirements, identify pain points, propose suitable consulting solutions, and ensure alignment with their business goals, value drivers developing a compelling ROI.
  • Proactively initiate workshops and conduct assessments working with project and client stakeholders at all working levels.
  • Initiate and implement the project plan(s) collaborating with project stakeholders to gömü scope, goals, deliverables, and project governance.
  • Lead and manage projects and integrated project teams, leveraging expert resources from the rest of the company.
  • Manage, monitor, and report overall project health, escalating issues when needed.
  • Ensure risks are documented and adequately managed by developing appropriate mitigation strategies.
  • Establish Hatch’s eminence in the market. You’ll achieve this through delivering conference presentations, participating in industry forums, and publishing white papers and thought leadership articles. Your contributions will position Hatch as a Digital leader and partner of choice within the industry.

Experience And Skills Important For The Role

  • Bachelor’s degree in engineering or business, or an equivalent combination of education and professional experience, an MBA or equivalent postgraduate degree is advantageous.
  • Minimum 10 years of experience in mining, and exposure to operating management systems.
  • In-depth business acumen and functional/technical knowledge in Mining & Metals industry, with a strong ability to gömü and communicate compelling, business-enabling technology visions and their business value.
  • Experience implementing IROC studies: Operating models, Organization structure, change management and technologies.
  • Experience in sales: developing strategies, implementing tactics, managing pipelines, and executing actions to close deals.
  • Experience in consulting, in creating actionable roadmaps to achieve these visions from people, process, and technology perspectives. Demonstrate capability to grow consulting capacity in line with consulting business performance drivers.
  • Strong client relationship management and business development skills.
  • Strong communication and interpersonal skills.
  • Fluent in English
  • Ability to positively influence, possessing the skills and abilities necessary to facilitate team building, client relations, negotiation, decision making, and creative problem-solving.
  • Keeps up to date with the latest Digital trends, techniques, and best practices, determining how to incorporate the most suitable practices into Hatch Digital Consulting.
  • Good understanding of Industry 4.0 / 5.0 solutions such as Cloud and Edge Computing, Big Data Analytics, Digital Twins, ML/AI, Integrated Operation Centers etc.
  • Embracing an entrepreneurial spirit and comfort working within a rapidly changing environment.
  • Undertake reasonable travel to client/project sites and/or attending industrial conferences as required.

Why join us?

  • Work with great people to make a difference
  • Collaborate on exciting projects to develop innovative solutions
  • Top employer

What we offer you?

  • Flexible work environment
  • Long term career development
  • Think globally, work locally

Don’t meet every single requirement? You don’t need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you’re interested in this role, we encourage you to apply even if your past experiences don’t perfectly align with the skills we’ve listed.

We’re committed to fostering a workforce that reflects the diversity of the communities in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran, or any other protected status. If you have any accommodation requirements, please let us know. We’ll do our best to meet your needs in accordance with applicable local legislation.

Job Segment: Sustainability, Operations Manager, Consulting, Cloud, Energy, Operations, Technology

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