Technology Consulting / Apps & AI

Microsoft Industry Solutions is a global organization hosting over 7,000 strategic sellers, industry and security experts, elite engineers, world-class data scientists and architects, consultants, and delivery specialists. Together with our partners, we help Microsoft’s most strategic customers worldwide to address their specific challenges and provide comprehensive and industry-specific solutions that meet their unique needs.

Our organization is at the forefront of innovation, driving value across the entirety of the customers’ digital and AI transformation journey through repeatable and customized cutting-edge solutions powered by Microsoft Cloud and AI. We take pride in embodying Microsoft’s mission of empowerment, promoting a growth mindset, inspiring excellence, and fostering a culture of inclusivity where everyone is encouraged to share their unique perspectives and be their authentic selves. By joining our team, you’ll have the opportunity to contribute to life-changing innovations that impact billions of people worldwide.

Our consultants work with the latest technologies to design, build, and optimize data-centric cloud-based solutions, and help our customers unlock the value of their data. We apply our broad and deep technology skills combined with strong industry knowledge. As part of our team, you will deliver solutions to customers around the world. You will play a key role in allowing our clients to maximize their investment in Microsoft technology and introduce them to emerging technologies and solutions – to grow and optimize their business. To be successful, you will take advantage of our community of consultants, through sharing solutions and utilizing your early access to technology.

You’ll be part of something bigger, through unleashing the power of data and crafting solutions to meet customer needs. You will provide technical leadership for other consultant teams and engage in the complete lifecycle of large data-driven projects. Your key to success is your passion for customers, demonstrated through professionalism and striving for excellence in all aspects of the customer experience: understanding and optimizing databases and data visualization, designing, and developing solutions, and delivering with high quality on challenging engagements. This role is flexible in that you can work up to 80% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Pre-Sales Support

• Participates in the pre-sale process as needed. Helps scope the project by sharing customer or technical knowledge in their specialty domain by leveraging their expertise as a subject matter expert.

Technical Delivery

• Follows the capacity process outlined by Resource, Insights, Capacity, and Capability (RICC) team. Maintains tools with up-to-date skills and availability.
• Participates in and/or may lead meetings with customers/partners to understand their business needs and/or scenario they are trying to solve. Uses business, technology, and industry strategies to gömü customer/partner requirements and constraints. Engages others appropriately to understand and gömü customer requirements.
• Supports project planning and the development of project documents by defining the risks and dependencies. Communicates the business value of planned solutions to customers/ partners with direction/guidance. Implements mitigations on technical and business risks. Manages their schedule and communicates with project leads. Delivers against Work Breakdown Structure (WBS).
• Implements technical solutions by completing assigned project tasks with defined quality standards and following Industry Solutions processes. Oversees aspects of implementation.
• Proactively identifies issues and risks and engages with customers/partners or internal stakeholders (e.g., Project Managers) as appropriate to address and resolve issues.
• Proactively manages relationships with customers/partners/stakeholders to identify and contribute to the drivers of satisfaction and dissatisfaction, determine the root cause, and establish recovery actions to improve the experience.

Intellectual Property Management

• Acts as an ambassador in consumption of intellectual property (IP) and leverages IP in projects. Proactively assists in the creation of intellectual property content and seeks areas that are available for more IP. Communicates areas that need refreshing or gaps in intellectual property. Provides feedback for continuous improvement.

Business Development

• Identifies opportunities to expand or accelerate the adoption and consumption of cloud and Microsoft technologies.

Readiness

• Learns new technologies or services based on business demands and industry trends. Obtains relevant accreditations and certification(s) as advised by the domain leadership team. Shares experiences, best practices, and product news within the team. Participates in relevant technical communities at Microsoft.

Operational Excellence

• Completes operational tasks and readiness and ensures timeliness and accuracy. Follows Microsoft policies, compliance, and procedures (e.g., Enterprise Services Authorization Policy, Standards of Business Conduct, labor logging, expenses, travel guidelines).

Qualifications

Required/Minimum Qualifications

• Bachelor’s Degree in Computer Science, Engineering, Finance, Business, or related field AND 1+ year(s) work experience in relevant area of business OR equivalent experience in at least 3 of the following functional areas.
• Azure Kubernetes & Containers – experience with Docker, Kubctl, shell scripting, Pod design & configuration, operations and monitoring, and container tools such as Prometheus, Twistlock or Sysdig
• DevOps – expertise with Azure DevOps, Github, Terraform, ARM Templates, YAML, PowerShell, Python or other scripting language, CI/CD, Unit/UI Testing
• Cloud technologies
• Development languages (e.g., C#, JavaScript, PHP, Python)
• Application Lifecycle Management (e.g., Agile, SCRUM, TFS)
• Experience in AI in at least two of the following areas:
• LLM Development: experience developing AI agents using frameworks like Langchain, Semantic Kernel, AutoGen. Experience with Azure AI Foundry and/or experience in using different LLM models like gpt-4, gpt-4-32k, gpt-4o, gpt-4o-mini, o3-mini, Phi-4 is a plus.
• Machine Learning Model Implementation: Solid expertise in building, training, and deploying machine learning models using Azure services such as Azure Machine Learning Workspace. Skilled in model experimentation, versioning, and monitoring in production environments.
• MLOps: Hands-on experience with implementing MLOps process to automate and manage the AI model lifecycle.
• Azure AI Services: Experience in implementing solutions using services like Azure OpenAI Service, Azure AI Search, Azure AI Content Safety, Azure AI Vision.
• Native Brazilian Portuguese Speaker
• Fluent in English

Additional Or Preferred Qualifications

• 3+ year leadership experience in relevant area of business.
• Technical certifications based on domain (Azure Developer Associate, Azure IoT Developer, DevOps Engineer Expert, Azure Solutions Architect Expert, or similar).
• Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management).

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.